ChatGPT for Modern Quality Managers

Apply AI to Data Analysis, Quality Tools, Flowcharts, Audit Checklists, and SOP Development In an era of increasing complexity and rapid change, quality professionals are expected to do more with less; faster, smarter, and with greater precision. This hands-on course equips modern quality management leaders with the skills to integrate ChatGPT and GPT-4o into their daily work, dramatically improving efficiency, insight, and communication across the quality function. Whether you're writing procedures, conducting audits, performing root cause analysis, or preparing reports, ChatGPT can act as your intelligent assistant, guiding, drafting, analyzing, and even visualizing data. This course provides not just theory, but also immediately applicable skills, customized GPTs, and practical examples from manufacturing, service, and regulated industries. What You'll Learn: - How ChatGPT works, including the differences between GPT-4o, GPT-4.5, and custom GPTs - How to use AI for root cause analysis using structured 5 Whys and Fishbone methods - How to generate and interpret the 7 Basic Quality Tools with AI, including charts and visual aids - How to build flowcharts and process maps using AI-powered tools - How to create audit checklists, simulate auditor questions - How to write or revise SOPs, policies, and work instructions using ISO 9001 aligned formats - Best practices for prompt engineering and building GPTs tailored to your quality needs - How to balance AI assistance with human judgment for reliable, defensible outputs Tools and Features You'll Use: - ChatGPT Plus (GPT-4o access at $20/month recommended) - Custom GPTs designed for Fishbone Analysis, Flowchart Design, and Data Visualization - Live examples using uploaded files (CSV, Excel, etc.) for charting and analysis - Templates and prompt guides for audits, procedures, RCA, and training content Who Should Take This Course: - Quality Managers, Engineers, and Auditors - Operational Excellence and Continuous Improvement Professionals - Process Owners, Trainers, and Quality System Leads - Anyone responsible for quality documentation, reporting, or analysis Outcome: By the end of this course, you will be equipped to use AI as a strategic extension of your quality role, saving hours of manual effort, increasing the quality of your outputs, and driving smarter decisions through data, structure, and insight.

What you'll learn:

• Use ChatGPT to perform structured root cause analysis using 5 Whys and Fishbone diagrams for recurring quality issues
• Generate and interpret the 7 Basic Quality Tools, including Pareto charts, histograms, scatter plots, and control charts
• Create audit checklists, simulate auditor questions, and draft findings and follow-up reports using AI assistance
• Write or revise quality procedures, SOPs, and work instructions in ISO-aligned formats using GPT-generated content
• Design process flowcharts with the help of GPT-powered tools for training or documentation
• Integrate AI into daily quality tasks while maintaining human oversight, ensuring accuracy, and compliance