Root Cause Analysis and the 8D Corrective Action Process

<div>The 8D Process, which contains the tools and strategies of Root Cause Analysis, was invented by the Ford Motor Company in the 1980's as a universal problem-solving method.</div><div><br></div><div>To create such a method, Ford combined existing best practices from luminaries such as Shewhart, Deming and Juran with their experiences in the US Auto Market competing against foreign imports. The resulting 8D process became the standard problem-solving tool across Ford's Product design and manufacturing engineering team. But because systematic effectiveness, it soon spread to other departments, other divisions and ultimately other industries.</div><div><br></div><div>Today, a manufacturing professional with a solid understanding of the principles and tools taught in this class will be able to effectively solve a range of problems. And it is the solving of increasingly complex problems that lead to career advancements and new doors of opportunity.</div><div><br></div><div>This course, "Root Cause Analysis and the 8D Corrective Action Process" will show you:</div><div><ul><li><span style="font-size: 1rem;">How to assemble an effective problem definition.</span></li><li><span style="font-size: 1rem;">The value of creating an cross-functional team.</span></li><li><span style="font-size: 1rem;">How to develop interim containment solutions to shield your customer from receiving further defects.</span></li><li><span style="font-size: 1rem;">The connection between an organization's traceability system and the RCA and 8D process.</span></li><li><span style="font-size: 1rem;">An overview of process modeling tools such as the process flow diagram and the value stream map as means of graphical depicting the process and subsequent improvements to it.</span></li><li><span style="font-size: 1rem;">How to use popular quality tools to find root cause such as pareto analysis, interviewing, the Ishikawa diagram, the concentration diagram, 5 Why analysis and much more.</span></li><li><span style="font-size: 1rem;">How to use analytical tools such as capability analysis, regression analysis, measurement systems analysis, control charting and more to further clarify your root causes and develop potential corrective actions.</span></li><li><span style="font-size: 1rem;">How to generate and prioritize corrective action ideas.</span></li><li><span style="font-size: 1rem;">A sampling of corrective action strategies such as andon, shifting the process mean, correlating process to product variables, standardizing work instructions, poke yoke, automated inspection and much more.</span></li><li><span style="font-size: 1rem;">How to verify your corrective activities for effectiveness.</span></li><li><span style="font-size: 1rem;">How to develop parallel and preventive activities for maximize the impact of your problem solutions.</span></li><li><span style="font-size: 1rem;">How to acknowledge your team's success.</span></li></ul></div><div><span style="font-size: 1rem;">What have a few of the 20,000+ past student said about this course?</span></div><div><ul><li><span style="font-size: 1rem;">"Very impressive course in terms of bringing knowledge but also in sharing it in a very practical way." - Richard H.</span></li><li><span style="font-size: 1rem;">"Outstanding course and very applicable." - Tyrone P.</span></li><li><span style="font-size: 1rem;">"It perfectly matched my needs." - Libor H.</span></li><li><span style="font-size: 1rem;">"Excellent lecture for everyone. It is simple and user friendly. The concepts were explained in layman terms." - Hazel B.</span></li><li><span style="font-size: 1rem;">"It was an amazing course with substantial amount of learning" - Ameetjyoti D.</span></li><li><span style="font-size: 1rem;">"I work in automotive and in the quality department for 20 years. I am new to the role of quality engineer and find the information and examples in this class are very beneficial in helping me succeed in my role. This course excites me!" - Angela V</span></li></ul><span style="font-size: 1rem;">Plus over 1,600 5-star reviews!!</span><br><span style="font-size: 1rem;"><br></span></div><div><span style="font-size: 1rem;">"Root Cause Analysis and the 8D Corrective Action Process" not only relies on the "tried and true" methods developed by the quality gurus of old, but also draws upon decades of real life experience by providing dozens of actual examples from manufacturing and engineering.</span></div><div><br></div><div>When you purchase this class, you get two additional benefits:</div><div><br></div><div>First, you get LIFETIME ACCESS to all course materials. If you want to come back for a refreshers 6 months or 6 years after completing this course, it will be here for you. With no required start or finish times, you get maximum flexibility to take or re-take this class as needed.</div><div><br></div><div>And secondly, if you have any questions about the course material, you are welcome to reach out to me, Ray Harkins, through Udemy's messaging service. I try very hard to respond to every question I get within 48 hours.</div><div><br></div><div>So in total, you get:</div><div><ul><li><span style="font-size: 1rem;">High-quality course materials,</span></li><li><span style="font-size: 1rem;">A significant update in 2025 including even more highly relevant content,</span></li><li><span style="font-size: 1rem;">Lots of downloadable templates and resources,</span></li><li><span style="font-size: 1rem;">Lifetime access to all course materials,</span></li><li><span style="font-size: 1rem;">Access to one-on-one Q&amp;A,</span></li><li><span style="font-size: 1rem;">All for a very low price!!</span></li></ul></div><div><span style="font-size: 1rem;">If you need to take your problem solving skills and knowledge of quality engineering practices to the next level,&nbsp; this is the class for you!</span></div>

What you'll learn:

• Root Cause Analysis
• The 8D Corrective Action Process
• Quantitative tools such as Capability Analysis, Control Charts, MSA, Regression Analysis and more
• Qualitative tools such as 5 Why, Concentration Diagrams, Cause and Effect Diagrams and more
• Corrective action strategies including andon, shifting means, correlating process and product variables, poke yoke and much more
• Control charts and their interpretation
• Cross-functional team building
• Seven basic tools of quality control