IT Fundamentals - Everything you need to know about IT

Whether you are new to the computers or just want to brush up on your skills, this course provides information technology literacy and basic skills training for learners with limited experience. Course learning outcomes focus on skill development related to basic computer operations and information technology. This course is highly recommended to those who are entering into IT field and for those who want to improve their computer skills in order to enhance their work productivity.

In this course, each numbered section covers related computer skills divided into Learning Activities

Here is the list of topic that will be covered in the course:

Section 1 - Introduction to IT

• True meaning of IT
• Importance of IT
• What is a computer?
• Computer language (0 and 1 concept)
• Quiz and handouts

Section 2 - Computer Components

• Hardware
• Software or operating system
• Application software
• Networking
• Database
• Storage
• Virtualization and Cloud
• Security
• Quiz, handouts and homework

Section 3 – Hardware

• Different types of computers
• RAM and installing RAM
• CPU, CPU cores and sockets
• Installing CPU
• 32 vs. 64-bit processing
• Hard disk drive
• Motherboard
• Other internal parts of a computer (Fan, power supply, CDROM etc.
• External components of a computer (Keyboard, monitor, mouse, printer etc.)
• Hardware manufacturers
• Computer comparison with human body
• Quiz, handouts and homework

Section 4 - Operating System

• Types of operating systems
• Function of OS
• Building OS
• CLI vs. GUI operating systems
• Computer boot process
• OS file systems management
• Quiz, handouts and homework

Section 5 - Software

• Software and types of software
• System software
• Application software
• Freeware and shareware
• Open-source software
• BIOS and Accessing
• Program and services
• Quiz and handouts

Section 6 – Networking

• How computers communicate
• IP address (Static vs. DHCP)
• TCP/IP
• Gateway
• Subnet mask
• Computer MAC address
• OSI layer
• OSI vs. TCP/IP
• Protocols and Ports
• Types of Network Devices (Hub, Switch, Modem, Router, Access point)
• How internet works
• Quiz and handouts

Section 7 – Database

• Database introduction
• What is RDBMS?
• What is SQL?
• Top 5 RDBMS using SQL
• Quiz and handouts

Section 8 – Storage

• Computer storage introduction
• How storage is calculated (KB, MB, GB etc.)
• Types of computer storage
• Difference between RAM, SWAP, Virtual Memory, Cache etc.
• Hard Disk and Solid-State drives
• RAID
• Hardware RAID vs. software RAID
• Top data storage vendors
• Quiz and handouts

Section 9 - Virtualization and Cloud

• Introduction to virtualization
• How virtualization works?
• Basic virtualization terms
• Benefits of virtualization
• Difference between virtualization and cloud
• Virtualization technology companies
• VMWare workstation player installation
• Oracle VirtualBox installation
• Setting up virtual machines (VM)
• Quiz and handouts

Section 10 – Security

• Types of security breach
• Types of security threat
• Comparing house security with computer security
• Securing all Operating Systems
• Security implementation tools
• Physical server security
• Application and DB encryption
• Quiz and handouts

Section 11 - Windows Operating Systems Management

• Version of Windows OS
• Download and install Windows
• Windows system access
• File system and description
• User account management
• System resource monitoring
• Windows event logs
• Server manager dashboard
• Check system hardware through device manager
• Roles and features
• Active directory and domain controller
• Quiz and handouts

Section 12 - Linux Operating Systems Management

• Linux distributions
• Download and install Linux (CentOS)
• Accessing Linux
• Download and install Putty client
• Access Linux VM via Putty
• File system structure and description
• File system navigation commands
• Directory listing overview
• Creating files and directories
• System utility commands
• System monitoring commands
• System maintenance commands
• Quiz and handouts

Section 13 - Troubleshooting Concepts

• Follow policies and standards
• Documentation or ticking process
• Patience to work with user and groups
• Get Online Help
• Understand the Issue Before Making a Decision
• Tracing System Logs
• Involve vendors
• Congratulations
• Don't give up
• Quiz and handouts

Section 14 - Introduction to AI and ChatGPT

• What is AI
• History of AI
• Features of AI
• What is ChatGPT
• Difference Between ChatGPT and Search Engines
• Difference Between AI and Robots
• Benefits of AI
• Limitation and Challenges of AI
• Quiz

Section 15 - Introduction to DevOps

• What is DevOps
• History of DevOps
• Pre-DevOps Challenges
• Collaboration of teams
• Benefits of DevOps
• Importance of DevOps
• Quiz

Section 16 - Additional Resource

• Bonus

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