Mastering Salesforce AI: Agentforce and Prompt Templates — 89% Off Coupon

A Comprehensive Guide for implementing AI Agents and Prompt Templates : Prepare for the Agentforce Specialist Exam

4.6 13,401 students enrolledCreated by Salesforce DeveloperLast updated: 🌐 English

Course Overview — Key Details

A quick-reference summary of the most important course details: provider, instructor, difficulty, duration, and what the coupon covers.

Course Title: Mastering Salesforce AI: Agentforce and Prompt Templates
Provider: Udemy (listed via CourseSpeak)
Instructor: Salesforce Developer
Coupon Verified On: February 16, 2026
Difficulty Level: Advanced
Category: Development
Subcategory: Software Development Tools
Duration: 21h of on-demand video
Language: English
Access: Lifetime Access · Mobile & TV compatible
Certificate: Certificate of completion included
Top Learning Outcomes: What is Agentforce, Agents And Prompt builder · Enable and Configure Agents to be deployed on multiple channels · What is Agent Builder and How to build Agents using Agent builder
Prerequisites: Basic Knowledge of Salesforce Flows and Apex Development · Basic knowledge of Gen AI technology is good to have but we will learn everything in this course also
Coupon: Click REDEEM COUPON below to apply discount
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What You'll Learn

Skills and competencies you'll gain from this Udemy course:

What is Agentforce, Agents And Prompt builder .
Enable and Configure Agents to be deployed on multiple channels .
What is Agent Builder and How to build Agents using Agent builder .
Agentforce Voice .
Hybrid Reasoning with Agent Script .
Understand Topics, instruction and Actions of Agents .
Architecture of Salesforce Trusted AI + Data , Understand where all different component sit in this Architecture .
What is Einstein Trust layer , and How it Provides Trusted interaction between CRM Data and AI .
Understand the planning and Execution phase of Agent .
Creating Data Trigger Agents .
Agent Context Variable and How to Use it with Agents .
Understanding RAG using Agentforce Data Library .
Agent API And Headless Agents in Agentforce .
Exploring Custom Actions and Create Custom Actions Using Apex .
Create Complex Custom Actions Using Apex and External API’s .
Agentforce Data Library .
Build Complex Actions using Flow which does Multiple Task for a User .
Event Logs/Audit trail , Debug Agent Executions .
Understand Prompt Template and Prompt Builder .
Create Prompt template , Learn how to invoke Apex Class From Prompt template and Learn How to invoke Prompt template from Salesforce Screens .
Create Field generation Prompt template and Learn how to invoke Flows from Prompt template , and How to invoke Prompt Template from Flows .
Create Record Summary Prompt template , Invoke Prompt template from Agents .
Build Complex Prompt template using Flex Template , Invoke the Flex template from Apex class and Integrate Prompt template with LWC .
Custom Lightning Types Using LWC for Agentforce (Default) .
Agentforce - Pro Code Implementations using Apex and LWC .
Model Builder :- Bring your own Model .
Einstein For Sales:- Sales Email and Sales Email Prompt template .
Einstein For Service :- Einstein Service Replies for Email .
Einstein For Service :- Einstein Service Replies for Live Chat .
Einstein for Service :- Einstein Knowledge Creation .
Einstein for Service :- Einstein AI-Generated Search Answers .
Einstein for Sales :- Einstein call summaries .
Einstein for Sales :- Einstein call Explorer .
Custom Actions Best Practices .
Learn About Agentforce for Developer and Setup Agentforce for Developer in VS code .
Agentforce Vibes : Enterprise vibe coding Platform .
Building LWC and Apex using Agentforce Vibes .
Connecting MCP Server to Agentforce Vibes .
Working with Jira via Agentforce Vibes to complete the user stories .
Utilize Agentforce for Developer's auto-completion, and test case generation features to solve requirements faster. .
Understand Salesforce's in-house LLM models, CODEGEN and xGen-Code, which power Agentforce for Developer.

Course Requirements & Prerequisites

Background knowledge or tools recommended before starting this course:

Basic Knowledge of Salesforce Flows and Apex Development
Basic knowledge of Gen AI technology is good to have but we will learn everything in this course also

About This Udemy Course

Full course description including curriculum, tools covered, and learning methodology:

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About the Instructor

This course is taught by Salesforce Developer. For full instructor bio, credentials, and other courses they teach, visit the instructor profile on Udemy.

Instructor: Salesforce Developer
Field: Development
Teaching Style: Practical, project-based learning (as described in course curriculum)

Is the Mastering Salesforce AI: Agentforce and Prompt Templates Coupon Worth It?

Mastering Salesforce AI: Agentforce and Prompt Templates is a development course offered on Udemy by instructor Salesforce Developer, spanning 21h of on-demand content. It holds a 4.6/5 rating from over 13,401 enrolled students.

Through CourseSpeak, you can access this course with a 89% discount coupon. The coupon was last verified on February 16, 2026. Udemy coupons are time-limited and claimed on a first-come basis — we recommend redeeming as soon as possible.

New to redeeming coupons? Visit our How to Redeem Udemy Coupon on CourseSpeak for detailed instructions on how to apply coupon codes.

✓ Our Take: Based on the rating (4.6/5) and enrollment numbers (13,401 students), this course appears well-regarded in its category. Use the coupon to access it at a significantly reduced price — and judge for yourself using Udemy's 30-day money-back guarantee.

Course Rating Summary

Aggregate rating data sourced from Udemy as of February 2026. For individual student reviews, visit the course page directly.

4.6
13,401 ratings
5 stars
75%
4 stars
15%
3 stars
6%
2 stars
2%
1 star
2%

* Rating distribution is estimated. For exact per-star counts, visit the Udemy course page.

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